At Cyrustechnoedge Solutions, your privacy is important to us. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information when you use our services, including fetch services and eKYC verification.
1. Information We Collect
We may collect the following types of personal and sensitive information:
- Personal Identification Data: Full name, date of birth, address, contact number, email address, and government-issued identification numbers (such as PAN, Aadhaar, or passport).
- Biometric Data: Facial recognition, fingerprint, or other biometric identifiers used for eKYC verification (only with your explicit consent).
- Document Data: Scanned copies of ID proof, address proof, and other KYC-related documents.
- Technical Data: IP address, device type, browser version, access times, and other diagnostic data.
2. How We Use Your Information
Cyrustechnoedge Solutions uses your data strictly for lawful and legitimate business purposes, such as:
- Verifying your identity through our eKYC systems.
- Fetching relevant data from authorized government or financial databases.
- Providing, managing, and enhancing our fetch and verification services.
- Complying with applicable laws and regulatory guidelines.
- Preventing fraud, unauthorized access, and ensuring system integrity and security.
3. Sharing Your Data
We may share your personal data in the following circumstances:
- With Trusted Partners: Only with authorized and verified partners required for processing your eKYC or data fetching requests.
- With Government or Legal Authorities: When disclosure is required by applicable laws or legal proceedings.
- With Service Providers: Who assist us in hosting, securing, or processing data under confidentiality and data protection agreements.
4. Dispute Resolution
Cyrustechnoedge Solutions employs industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption of sensitive data
- Firewalls, secure data centers, and restricted access
- Regular security audits and compliance checks
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once that period ends, your data is securely deleted or anonymized.
6. Your Rights
You may have the following rights regarding your personal data:
- Right to access and review your data
- Right to request correction or deletion
- Right to withdraw consent at any time
- Right to restrict or object to processing
- Right to lodge a complaint with a data protection authority
7. Cookies & Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to improve user experience and analyze web traffic. You can manage or disable cookies through your browser settings.
8. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. All updates will be posted on this page with a new "Last Updated" date.
- Email: sales@cyrustechnoedge.com
- Customer Support: 8824-220-221
- Address: 84/248, Madhyam Marg, Ward 27, Mansarovar Sector 8, Mansarovar, Jaipur, Rajasthan 302020
